Orders placed Dec 29–Jan 1 may not ship until Jan 2

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Subscription Policy

Our subscription service is designed to provide you with convenience and savings while ensuring you never run out of your favorite kratom products. Below, you’ll find the details of our subscription policy:

How It Works:

To take advantage of our subscription program, begin by selecting the products you wish to receive regularly. Once you have chosen your products, simply opt for the “Subscribe and Save” option, which automatically provides a 10% discount on every recurring order. You will then have the flexibility to customize your delivery schedule, choosing a frequency that best suits your needs. Delivery options include every 2, 4, 6, or 8 weeks.

Managing Your Subscription:

Managing your subscription is simple and user-friendly. You can pause, or cancel your subscription at any time directly through your account dashboard. If you encounter any issues or require additional assistance, our customer support team is readily available to help via email or phone.

Cancellation Policy:

We understand that your needs may change, which is why we allow you to cancel your subscription at any time without incurring any penalties. To cancel, you can log in to your account, navigate to the subscription section, and follow the prompts to complete the cancellation process. Alternatively, our customer support team can assist you with this process if needed.

Terms:

The 10% discount will be automatically applied to each recurring order at checkout. Please note that any changes to your subscription, such as updating product selections, pausing or cancelling, must be made at least 24 hours before your next scheduled payment to ensure they are implemented in time. Additionally, refunds for canceled subscriptions are subject to our general refund policy.

We are committed to providing a smooth and convenient subscription experience for all our customers. Should you have any questions or concerns, please do not hesitate to reach out to our friendly and knowledgeable customer support team!

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By clicking yes you also confirm that you have read and agree to GoldenMonk's Terms of Service and Privacy Policy and Goldenmonks’s service provider’s terms of service and privacy policy.

Terms of Purchase

Product Disclaimer

This product is NOT used to treat, cure. or mitigate any disease, illness, ailment, and/or condition. Please see FDA import alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or other reproductive harm. Specifically, nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov

Product Use & Handling

We do not supply any usage instructions or directions for use on this website or on product packaging. We do not endorse our product use for any purpose and sell it without any directions for this reason. The customer is fully liable to decide which way they use our products and by purchasing fully agree to these terms and understand the meaning of them. All customers are fully liable for the due diligence and research they carry out on intended use of the products we carry. Customers are responsible for knowing the risks and issues that could arise from the way they use or handle our products.

Liability Waiver

By purchasing from goldenmonk.com you agree to hold the website harmless from any issue that may arise from the use or handling of our products. From the moment the intended recipient of an order receives the product, the hold harmless clause goes into effect. Additionally, we are not responsible for any third-party handling of the product(s). The intended recipient is the person who receives the product at the shipping address that the customer supplies in their order details.

Age Restriction

We require all users of this website to comply with the age restrictions. Users below 21 years of age are not allowed to browse or access any of our content under the terms of service policy. If you are under 21 years of age, please leave this website immediately. Anyone under 21 years of age cannot browse this website even if they are accompanied by someone over the age of 21.

Legal Waiver

By purchasing our products, you understand that there may be various legalities between states and counties. While this website keeps up with laws and legislation, we cannot guarantee the information is 100% up to date. The customer is liable for their purchase and the due diligence of knowing the laws in their area. We will not be held responsible for any use of our products in which the customer orders to or travels to.

Customer Data

The customer understands that their personal data will be used for the operation and business of this website. The use of this personal data is used to ship orders, contact our customers and to complete payments. For more information on how we use and protect this personal data, please see our privacy policy.

User Access / Customer Accounts

We reserve the right to terminate the access of any user to this website at any time for any reason. We do not need to give a reason for terminating a user account or customer from our database. We reserve the right to block any customer account, user IP address, email address, phone number, shipping or billing address at any time for any reason as we see fit. We may also block a specific payment method or blacklist a customer altogether from all payment methods.

Contact Us

Phone: +1 866 845 7202
Email: [email protected]

Corporate

GMA Acquisitions LLC
380 West Lawndale Dr.
Salt Lake City, UT, 84115