The Kratom Connection Vendor Review

The Kratom Connection is a domestic vendor based out of Boise, ID. It has landed on several lists of the top kratom vendors of 2021. This Gem State kratom supplier is famous for its jumbo kratom capsules and free same-day shipping. Unlike other online vendors, The Kratom Connection assures customers that it will not engage in any price gouging or marketing gimmicks.

But does the site live up to the hype set forth by its founders? Find out the answers to all of this and more in today’s Kratom Connection Vendor Review.

Before you buy Kratom, you should always verify that a vendor sells high-quality products. Kratom Connection ships same-day for orders received before 2 p.m. MT (Mountain Time). It also offers free shipping on all products and has a dedicated customer service team.

Its online store promises guaranteed freshness, unparalleled customer support, and ultimate discretion. Unfortunately, there is little evidence to corroborate these claims. The Kratom Connection does not disclose third-party lab results, nor does it offer any details about its return policy. On the contrary, some of the promises made on the site are blatantly contradicted elsewhere.

For example, numerous references are made to “free shipping on all orders,” but if you scroll down to the bottom of its homepage you will see a picture that clearly reads, “Free shipping on all orders over $55.” This lack of transparency is only made more confusing by The Kratom Connection’s insistence that it provides transparency.

The site’s build is amateurish, to say the very least. The pages are clunky, lo-fi affairs, with minimal information about kratom strains and other vital details. Take for instance its Green Vein Maeng Da powder page. The description for Green Maeng Da simply reads, “Green Maeng Da in all its glory.” This gives consumers nothing to go on other than its vein color.


  • Potent kratom powder
  • Jumbo kratom capsules
  • Free shipping
  • Money-back guarantee
  • Limited carrier options
  • Accepts credit cards
  • Accepts Zelle


  • Does not disclose certificates of analysis
  • Does not offer refund policy
  • Does not accept Bitcoin
  • Lacks GMP participation
  • No AKA approval

Product Line

This vendor certainly offers a lot of different Kratom products. However, these products are limited to two categories—kratom powder and kratom capsules. You will not find any extract powders, kratom tinctures, or liquid kratom shots on this vendor’s website. Instead, The Kratom Connection focuses its efforts on producing fresh and potent all-natural Mitragyna speciosa strains.

image of the kratom connection products

This vendor’s plain leaf kratom strains include Gold Bali, Green Bali, Green Borneo, Green Hulu Kapuas, Green Maeng Da, Green Malay, Red Bali, Red Bentuangie, Red Borneo, Red Maeng Da, White Borneo, White Elephant, White Maeng Da, and Yellow Maeng Da.

Kratom powder pricing starts at $35 for one hundred grams, with two hundred fifty grams going for $69.00. You can score a half-kilo (500 grams) for $125 or go all-in on a full kilo for $195.00. More on this in a moment.

Each of TKC’s illustrious strains is offered in both powder and capsule form. Users tend to prefer kratom capsules to raw powder because they mask the naturally bitter taste of the herb. What’s more, encapsulated kratom makes it easy to swallow without choking on plant matter or getting a clump of powder lodged in the back of your throat.

TKC’s jumbo kratom caps are 000 size, which hold approximately one gram per capsule. This is ideal for those who wish to buy kratom capsules, as you won’t have to force down a fistful of caps to get your desired amount. Kratom capsules start at $46 for one hundred caps, with two hundred going for $88, and three hundred going for $126.00. Already this demonstrates the insincerity of this vendor’s business model.

The Kratom Connection claims to be an affordable brand that will not price gouge, but here they are charging $126 for a measly three hundred grams. For the sake of comparison, most online vendors charge somewhere in the neighborhood of $120-140 for one thousand grams. That is quite the departure from the industry low price.

Coupon Codes & Discounts

Those who have been hoping to get their hands on promotional deals may be disappointed to learn of this vendor’s absence from social media. You will not find a Kratom Connection discount code on Facebook, nor will you find one on Instagram.

If you’re intent on using a promo code, you may want to consider requesting a sample pack instead. On the bright side, The Kratom Connection provides site-wide sales on a number of items, including kratom capsules.

Shipping & Returns

All orders are shipped via the United States Postal Service (USPS), with expedited shipping options available for those who want them. A word of advice about USPS expedited shipping: the post office has been plagued by delays over the last few years and they make no guarantees about the arrival of your “Priority” shipment.

In our extensive experience there is little difference between selecting the economy option and the expedited option. As a matter of fact, some economy packages will arrive much sooner than their so-called expedited counterparts. That being said, you should first inquire about alternative carriers. DHL, FedEx, and UPS have all proven far more reliable than the post office during these chaotic times.

As we mentioned earlier, The Kratom Connection offers free shipping on purchases of $55 or more. Those who order less than $55 will receive First Class Mail, while those who spend more will be upgraded to Priority Mail. You may also select Express Mail for an additional fee. Alas, insurance is not listed as an option during the checkout process, nor is signature confirmation.

This vendor advertises a satisfaction guarantee on its homepage, but no information about its return policy is forthcoming. If you are thinking about return an item, you will want to contact them beforehand to determine whether any preliminary steps need to be taken prior to shipping it back to TKC’s facilities.

Consumer Reputation

image of the kratom connection customer reviews

This vendor has earned a 4.5-star average out of 49 reviews. Of these, 41 are 5 stars and 4 are 1 star.

  • “If you want good Kratom then look no further the connection is the place to get the freshest on the market.”
  • “Five stars from Texas! Y’all are my new source for Kratom.”
  • “I was ordering from the kratom connection and I tried going to my local vape shop to get it faster. Never again. You get what you pay for.”
  • “Got nothing but good things to say about this vendor.”
  • “I have been using Kratom for 5 years now. The Kratom connection is by far the best website I have ever dealt with. They have the best stock out of anyone.”

Customer service is always important, and this vendor appears to have some of the best in the business!

  • “The Kratom Connection not only delivers high quality Kratom for a very good cost, but exceeds in customer service and has been a reliable and consistent Kratom source for me during the years I’ve been a customer.”
  • “Very fast shipping and the customer service was fast and efficient.”
  • “If you need help with which strain to try, Andrew will definitely help you out.”
  • “I ordered easily, emailed a question, got an answer within an hour and my order was delivered on time, as expected and I’m happy! Great job.”
  • “These guys have great customer service and the product I have received has always been great quality. Super fast responses if you have any questions.”

Bottom Line

image of kratom capsules and powder

The Kratom Connection may be expensive, but they definitely seem to have the goods to back it up. This may not become your everyday Kratom resource, but they’re a good choice for special occasions.

Would you like to find a vendor that has better pricing? Check out The Golden Monk’s Complete List of the Best Kratom Vendors!

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