Imperial Kratom operates as an online vendor and an in-person brick and mortar shop. Based out of South Carolina, this company has a very suitable motto: “Living Your Best Life Naturally.” The three-person team started running Imperial Kratom in the early 2010s. Being in business for almost a decade is a big sign of stability, especially in the Mitragyna speciosa community. Does that stability equal high-quality products? Let’s take a closer look!
Early in 2020, Imperial Kratom’s website suddenly had zero product listings. We were concerned at that time that the COVID-19 pandemic had pushed them out of business. Fortunately, their website was simply under construction, and they’re now back with an improved look. Their site is still relatively basic, but it also contains lots of information and an easily accessible online store.
Whether you’re shopping in-store or online, the Imperial Kratom team is available to help Monday – Saturday from 10 a.m. to 9 p.m. and on Sundays from 12 p.m. to 6 p.m.
There’s a nice variety of strains listed in this vendor’s online shop. They sell powder and capsules, and you can also choose between standard strains and those that have been blended. We love that low-priced capsule samples are offered for most strains.
As of mid-May 2020, these were the only products listed on Imperial Kratom’s website. However, they’ve indicated that additional categories will soon be listed, including:
If you’re looking for something specific from one of these four new categories, you may want to contact the vendor to see if they have it in their on-site stock.
Although Imperial Kratom doesn’t have a completely standardized price list, they do have a fairly consistent range.
Imperial Kratom doesn’t appear to offer much in the way of promo codes or coupons. However, if you buy Kratom from this vendor, you can get free shipping with an order of $100+. Be sure to keep an eye on their website for any sales or future coupon codes.
The online and in-person versions of Imperial Kratom’s business have both attracted high praise from many reviewers. Over on Google they’ve achieved a 4.2-star average from 33 customers. Highlights include:
On the flipside, some in-person reviewers had a few complaints, mainly about price:
The I Love Kratom forum has an in-depth review of Imperial Kratom’s products. The vendor earned an 85/100 for their Kratom quality, but the price and shipping speed brought the overall score down to 68/100.
As you can see from the few negative reviews listed above, even those who don’t like Imperial Kratom’s products and/or prices still agree that they have great customer service. I Love Kratom gave their customer service an 86/100. Meanwhile, over on Google, it’s difficult to find a review that doesn’t point out how friendly and knowledgeable the staff is. As one person said, “Customer service is great, I wish every store had such friendly, helpful people!”
What we don’t like is the complete lack of transparency on their website about their shipping speed, refund policy (if any), and where they source their Kratom from. On the upside, there is a contact form, an email address, and a phone number listed, so it shouldn’t be too difficult for customers to contact Imperial Kratom if they experience an issue.
It certainly sounds like the staff at Imperial Kratom is more than qualified to help you find the right strain to fit your needs. And, as an added bonus, everyone seems to agree that they’ll be super friendly while doing so. We do agree, though, that their pricing gets really high, really quick. After all, 1 pound of Kratom starts at $175, but you can get 500g (more than 1 pound) from The Golden Monk for only $69.99. Due to this, Imperial Kratom is probably best left for those who are looking for a very specific blend or who need to buy something in person.
Lower, much more reasonable prices are one of the main benefits of buying from an online only vendor. After all, these businesses don’t have to worry about the overhead expenses associated with a brick and mortar location. To find 65+ vendors that have a fantastic variety of strains and price points, be sure to visit The Golden Monk’s Complete List of the Best Kratom Vendors.
