Happy Hippo Herbals first hit the scene back in 2013. Since then, they’ve gained a solid reputation for selling high-quality kratom. Happy Hippo has grown from a family-run basement operation into one of the most recognizable online kratom vendors. Unfortunately, it isn’t without its blind spots. Find out all about them in our complete review.
Part of Happy Hippo Herbals’ appeal is their fun marketing. Every kratom strain they sell is represented by a fun hippo avatar. They also get their own signature names, such as Rockstar Hippo (White Maeng Da) and Dynamite Hippo (Red Vein Thai).
Even with their fun, inviting style, Happy Hippo Kratom wouldn’t be as successful as they are without excellent products and customer service. You’re also got to hand it to a company that can become a powerhouse in their industry despite using the much-maligned Comic Sans font on their website.
Artistic flaws aside, this vendor has one undeniable drawback: it’s costly. Even today, amid a significant economic downturn, Happy Hippo charges more for small-batch kratom than most brands charge for bulk kratom. Still, its lasting appeal remains for obvious reasons.
Consumers love a familiar brand, and few kratom brands stand out in the collective consciousness as easily as Happy Hippo and its semi-aquatic mascot. By employing bright colors and amusing merch, this supplier has ensured it will be remembered. Customers return to a brand they recognize.
There are 30+ kratom products available via Happy Hippo Herbals, including 23+ kratom strains, six Kratom capsules, and a Starter Pack. In other words, the odds are high that they’ll have whichever type of Mitragyna speciosa you’re looking for.
Their products include Diamond Malay, Gold Bali, Gold Maeng Da, Green Bali, Green Maeng Da, Red Bentuangie, Red Sumatra, Red Thai, Ruby Red, Super Red Indo, White Borneo, White Horn, Yellow Sunda, and Yellow Vietnam.
Happy Hippo also sells what they call common kratom for a discounted price. A one-ounce pack of these strains usually costs only $7.00. Strains available include Brown Indo, Country Bali, Green Maeng Da, and Silver Maeng Da.
The Happy Hippo Herbals website openly acknowledges that they don’t have the cheapest kratom pricing. They also urge customers to look at the value of getting high-quality products. While this statement is a reasonable enough generalization, it doesn’t explain the brand’s obscenely high price tags.
Depending on which strain you choose, you can get an ounce for $9 to $14. A 4-ounce powder package costs between $33 and $52. They also sell bulk kratom powder for around $300. All of their kratom capsules start at $30 for a 60-count bottle.
These prices do not conform to current industry standards. To be sure, they do not conform to any industry standard. For several years, $120 was the gold standard for a kratom kilo. At most, you would spend $150 for 1,000 grams. Today, many brands have reduced their prices to $99 or less. For example, New Dawn Kratom charges $79.99 for a kilo.
By contrast, Happy Hippo Kratom charges between $199.99 and $204.99 for a kilo of green vein kratom powder. The latter amounts to more than 20 cents per gram, which is awful by any metric. Its shipping methods only add insult to injury.
If you’ve looked up ‘How long does it take Happy Hippo take to ship?’ you may have been misled by the popular answer. Yes, Happy Hippo usually ships its items within two to three business days, but that doesn’t mean you’ll receive your purchase in two to three days. That’s when your item will end up in the USPS database, not when it will end up on your doorstep.
This vendor releases coupon codes sporadically via their newsletter and social media. They also have a Sales page that changes three times per week. Recent examples include one ounce of their budget-friendly Common Brown Indo for only $5 ($7 regular price).
The buzz on Happy Hippo, at least according to Reddit, is that they sell high-quality products, have excellent customer service, and charge more than many other vendors. One thread dedicated to this company contains a lot of positive comments, including “top-notch quality” and “Happy Hippo is definitely the best.”
One community member said, “Always had a solid experience with them quality wise in terms of potency. Longtime customer here of 8 years.” Another member said, “I think their stuff is straight fire.”
Of course, not everyone is happy with Happy Hippo. Some Redditors call them “the Starbucks of Kratom.” They’ve also been accused of “targeting newbies” and even of being “part of a manipulative marketing scheme.”
This vendor promises to respond to all email inquiries within 24 hours. Some Reddit members have received free samples with their order, which helps offset Happy Hippo’s higher pricing. As previously mentioned, there are also plenty of Redditors willing to vouch for the company’s excellent customer service.
On the downside, it can be frustrating to wait for a response from their support team. If you are accustomed to 24/7 live chat, Happy Hippo Herbals’ contact form will feel like a brush-off. On a more positive note, customer sales reps commonly reply in under an hour. This depends on when you make contact.
Happy Hippo Herbals offers quality products, but they’re a bit on the pricey side. Therefore, if you’re looking to buy kratom for a lower price, you should check their weekly sales.
Want to find a less expensive vendor? We’ve got you covered with The Golden Monk’s Complete List of the Best Kratom Vendors.